.svg)
* Reviews sourced from Trustpilot
At Venice We Believe Your Music Deserves Better
For artists, every release date is a big deal. But what happens when something goes wrong, and your music distribution service is nowhere to be found? At Venice, we know how crucial it is to get quick, effective assistance when you need it most. Unlike many distributors, we prioritize artist-focused services and direct access to support.
When you need help, will it be there?
Most Distributors Aren’t Built for Great Support
While other music distributors like CD Baby offer unlimited releases for a low fee, their customer support often falls short. They are unable to afford to provide high-quality support because it isn't scalable to respond at their price point, leaving many artists without an answer when issues arise. Whether you're trying to contact CD Baby or another company’s help center, you're often left waiting days for an answer.
At Venice, we address this issue by creating a music distribution platform where we're equipped to offer you high-quality concierge support. Our Artist Services Team understands that as an independent artist, your music deserves better.
Concierge Support For Independent Artists
Response Time
Days - Weeks
Human Support Team
Support Team of Musicians: Our support team truly understands because they’re musicians too.
Generic tech support or virtual agent bots
Industry Experience
Industry Experience: Sophisticated responses from our years in the music business.
Limited experience in personalized artist support.
Personalized Attention
We Listen: We understand your unique challenges and offer personalized solutions—not just generic advice.
Rare, and difficult to get personalized help.
What Our Members Say
Hear From Musicians Who Switched To Venice
.jpg)
"Venice Music has added significant value to my life as an artist. I love being able to talk to the team, they truly care about their community, and it seems like every week they offer new opportunities: a grant opportunity, a meetup or mixer with other aligned players in the space. Best of all, the culture and caliber of members that Venice attracts is both highly supportive and enriching. Love being a part of this community and their forward-thinking vision."
"When I first heard about Venice, I compared it to Tunecore from a cost perspective. It was a significant investment, so it needed to be worth it. I liked their offerings, so I decided to release my next single with Venice. When I had questions, the Venice team responded within 12 hours with thoughtful and detailed explanations. They understood my needs from a musician’s perspective, making me feel like I had an industry-level team supporting me. Now, I feel confident knowing I have knowledgeable people helping me ensure everything is done right."
“Sometimes a first listen reaction is all you need to know what direction is needed for a song you’re working on. In the Venice Music in-person feedback sessions, I hear from and connect with head A&Rs, the teams at platforms like TikTok Music, managers, producers, engineers, and music supervisors. I love the work Venice Music is doing to foster community through these events and I’m excited to continue to attend them.”
Built by Industry Experts
Venice is Your Bridge to the Music Industry
Personalized Career Guidance
Co-Manager: Your AI music career assistant uses combined strategies from top managers and marketers with OpenAI machine learning to offer personalized guidance to power your music career.
A Thriving Network of Creators & Experts
Connect with industry leaders and fellow artists in our dynamic community. Collaborate, strategize, and build your career together—both online and in-person. Whether you're a new artist or a seasoned pro, there’s a place for you to grow and thrive in our community.
Concierge Support
Our Concierge Support team is here to assist with distribution, tool navigation, and any challenges you face. Get fast, personalized help so you can focus on creating and releasing your music.
Industry-Led Workshops & Feedback Sessions
Our network of industry experts provide in-depth workshops on the latest music trends and strategies. You’ll learn actionable strategies and get personalized feedback to advance your career.
Unlimited Music & Video Distribution
Unlimited uploads of music and music videos across all major music streaming services and social media platforms. Leverage even more features like marketing tools to expand your fanbase. Keep 100 % of your earnings with no upcharge for premium tools like Spotify Discovery Mode, YouTube Content ID, and Dolby Atmos.
FAQs on Music Distribution, Support, and More
Frequently Asked Questions
How do I contact Venice support if I have an issue?
The easiest way to contact our support team is through our contact us link on our website or via email by contacting yourfriends@venicemusic.co. We offer live chat and email support, ensuring you get the help you need from real musicians and industry experts. Whether you're dealing with issues related to music distribution, a question about your release, file changes, or details about your account our artist support team is here to assist you every step of the way.
What is the easiest way to migrate my catalog from my other distributor to Venice?
Migrating your catalog to Venice from Tunecore or any other company is simple. Follow our step-by-step guide here for a smooth transition. Our support team is available to assist throughout the process, ensuring your songs, music videos, and profiles are transferred seamlessly across all major streaming services like Apple Music, YouTube, or TikTok Music.
How fast can I expect a response from Venice support?
We pride ourselves on our quick response times. Most inquiries are addressed within 24 hours, with our support team working to resolve your issues as swiftly as possible. While our support team operates during standard business hours, we strive to provide timely responses to all inquiries. For urgent issues, we recommend using our live chat feature during business hours for the fastest assistance.
What happens if my release encounters a problem?
If you run into any issues with your music release, our support team is here to help. Whether there's a mistake with your file upload, or a problem with streaming services or social platforms, send us a message we’ll work closely with you to diagnose and resolve the issue. Our goal is to get you back on track as quickly as possible, ensuring your music gets the attention it deserves. Additionally you can find information in our support center. Once we receive your request you should receive a response within a few hours or days from our artist support team.
Can I upload unlimited music and music videos to Venice?
Yes, Venice allows unlimited uploads of your music and music videos across all streaming services like Apple Music, YouTube, and TikTok Music. Keep 100 % of your earnings without additional costs or upcharges for more features.